The trades
trAIdes OS
The trade runs on it.
The truck rolls out, the tech works, the invoice goes. The first question is always the same: did that truck need to go?
What you open on day one
Every screen here works today.
The day
- Dispatch board. Who is on which job.
- Customers. Every customer, in one list.
- Billing. Jobs invoiced and paid.
The equipment
- Equipment register. What is installed where, with make, model and serial number.
AI Vision, built in
- AI Vision intake. A customer reports a problem from their phone and it lands sorted, with the job ready to open.
- AI Vision command center. Live sessions from the field, in one place, for your senior to watch.
Six screens work today. The three that matter most are the ones that keep a truck in the yard.
A module set, built in
AI Vision, built in.
Live video inside cAInopy OS. Every call it ends is a truck that never rolls.
- Diagnose without a truck roll.
- Estimate without a truck roll.
- Escalate to a senior without a second truck.
Maintenance agent
online
The filter light on my fridge is red.
MODEL FR-2650
SERIAL ••••••••
115V ~ 60Hz 3.1A
Nameplate read: model FR-2650. It takes filter WF-26.
I've ordered it and opened your request. It pushes in, no tools.
Job opened · part ordered · no visit
Diagnose
Your team, or an agent, sees what the customer sees.
- Reach into the environment. On a call or in a chat, send a link. One tap opens the customer's camera or screen, right in the browser. Nothing to install.
- Troubleshoot it together. A person walks the customer through it on video, no AI needed.
- Or let an agent solve it. It reads the nameplate, finds the right part and opens the job before the conversation ends.
- Close it on the call. Mark it “Fixed on the call” or “Not a problem”, and the job closes.
Estimate
Quote without a visit.
Walk the job with the customer on video, see what it needs, and send the estimate while you are still on the call.
Escalate
One senior, many crews.
Dispatch sends a junior, backed by their senior. The junior goes live from the job and the senior guides the fix from the command center. Your best people reach every job without driving to it. Licensed work still goes to a licensed tech.
Intake
Reports from any phone.
A QR code on the door or a link in a text. The customer shows the problem; the report arrives sorted, each moment said plainly, the job opened.
Meetings
Where you meet.
Meet customers and your team face to face, share a screen or a camera, record with a transcript. In place of Teams, Google Meet or Zoom.
The AI Vision set
- AI Vision sessions
- Live sessions
- Intake & AI triage
- Calls & screen-pop
- Meetings
- AI Vision results
One system
One Operating System. Nothing to hand off.
The dispatch board, the jobs, the crews, the Equipment Library and the scoreboard all live in cAInopy OS, with AI Vision built in. What an agent sees and does on a call or in a chat lands in triage and the command center.
Scoreboard
Every truck you didn't roll, in dollars.
“Fixed on the call”, “Not a problem”, “Estimated” and “Guided” each count as a truck roll avoided, priced at your own cost per job.
Equipment Library
Every plate read, on file.
AI Vision reads the make and model off the nameplate. For each one, the library keeps the jobs per piece, recalls, parts, known failures, age, life left and cost a year.
From a published case study with Five Star Home Services
HVAC, plumbing and electrical in Ohio, about $50 million a year. Their figures, from the company behind AI Vision; not ours.
$480K
a year saved by keeping nuisance calls off the dispatch board
$4.9M
in new job revenue from the same change
$3M+
a year saved in payroll, with junior techs taking complex calls while a senior watches on video
From 5% to all
of equipment captured, once techs took a photo instead of typing it in
See it on your business.
A short walk-through on your business, then a seat in the beta if it's a fit.